Frequently Asked Questions
Everything you need to know about your One Hundred Stars shopping experience.
What is the typical shipping time for orders?
We aim to process all orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international deliveries can take between 7-14 business days depending on the destination.
How should I care for my One Hundred Stars garments?
To maintain the quality of our unique prints and fabrics, we recommend hand washing in cool water or using a delicate machine cycle at 30°C. Always air dry and iron on a cool setting.
What is your return policy?
We offer a 14-day return window from the date you receive your items. Products must be returned in their original, unworn condition with all tags attached to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship our collections worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.
Are your products ethically produced?
Sustainability and ethics are at our core. We work closely with family-run businesses in India to ensure fair wages, safe working conditions, and the use of eco-friendly materials wherever possible.