Returns & Exchanges
We want you to be completely satisfied with your One Hundred Stars purchase, which is why we offer a 14-day return window for all unworn items in their original condition. Please ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring they are securely sealed to prevent damage during transit.
- 3.Attach the Label
Print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your parcel to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.